Complaint Procedures
It is recommended that general concerns and complaints be filed at the lowest possible
level, with the supervising manager of the area of concern. However, if such processes
have occurred without resolution, you may file a formal complaint to one of the areas
below:
To file a complaint regarding a faculty or staff member, contact the director of human
resources, student services and administration (SSA) building, 5885 Haven Avenue,
Rancho Cucamonga, CA 91737. You may also call (909) 652-6531.
For information regarding the requirements of Section 503 and 504 of the Rehabilitation
Act of 1973 or to file a complaint, contact the director of disability programs and
services, campus center east, or call (909) 652-6379.
To file a general complaint, you can complete the district's complaint form or contact
the Dean of Student Affairs, campus center East (CCE) building, 5885 Haven Avenue, Rancho
Cucamonga, CA 91737. You may also email student.discipline@chaffey.edu or call (909) 652-6510.
